Bio: Susan Hasmall is a freelance medical writer and communications specialist with a strong scientific background and 15 years' experience in medical communications. Susan has a degree in Biological Sciences and after a year of post-graduate research was awarded an MSc for her thesis. She became a research scientist at Zeneca (formerly ICI), where her research interests included cancer biology, cell signalling, hepatic biochemistry and endocrine function. Susan has authored many research articles and meeting abstracts.
Susan took her first step toward becoming a medical communications professional in 2001, when she joined Gardiner-Caldwell Communications as a medical writer. She developed within the Gardiner-Caldwell Communications and GeoMed agencies to become VP, Medical and Scientific Services at GeoMed. A position she held for five years. Susan held similar positions at other agencies in the KnowledgePoint360 group (now Ashfield Healthcare) prior to commencing her current freelance role.
Bio: Rachel Jones started her career as a Community Pharmacist in the UK Healthcare system and she quickly realised that her role was most valuable when she equipped people with the information and tools to understand their own health and the medicines that were needed as part of their care. In her most recent role within AstraZeneca, Rachel has been charged with inputting the patient centric strategy as a Global, companywide initiative. One of her key land mark projects has been to facilitate a consumer charter for the company which was led by patients and their families to add insight and direction to the way in which a large corporate body conducts its business. She is also mid way through her masters in Behavioural Change and is the senior author on a peer reviewed manuscript which was published in the BMJ in 2016 in relation to patient centricity.